CRM & Sales Automation

CRM & Sales Automation

Automate the entire customer journey — from first website visit to sales closing — with CRM and WhatsApp API integration.

CRM Components

• Kommo CRM — visual pipeline with customizable stages
• WhatsApp Cloud API — automated messages, templates, and transaction notifications
• Follow-up bots — lead nurturing without manual intervention
• ROI dashboard — measure performance of every campaign and channel
• Lead scoring — prioritize leads based on activity and profile
• Form integration — every lead from the website enters CRM immediately

Sales Automation Flow

flowchart LR
  Visit["Website\nVisit"] --> Form["Fill Form /\nClick WA CTA"]
  Form --> CRM["Lead Enters\nKommo CRM"]
  CRM --> Bot["WA Bot\nAuto Follow-up"]
  Bot --> Human["Sales Team\nHuman Touchpoint"]
  Human --> Close["Closing &\nOnboarding"]

Measurable ROI

Every CTA click on AWCMS statis can be tracked as a conversion — from WA open rate and response time to close rate per traffic source. This data helps optimize marketing budget allocation.